Frequently Asked Questions
Convert, Split Pages, and Compress PDF Files Online — Free & Secure
Find answers to the most common questions about our free and premium PDF tools. Whether you’re converting files, compressing size, exporting to Word/Excel/PowerPoint, or preparing long-term archives (PDF/A), this FAQ guides you step-by-step.
Popular tools: PDF to Word, Word to PDF, PDF to Excel, Excel to PDF, PDF to JPG, JPG to PDF, Compress PDF, HTML to PDF, PDF to PDF/A, JPG to Text (OCR). Need a viewer? Get Adobe Reader.
Is your PDF converter free to use?
Yes. Our free plan allows users to convert up to 10 PDF files per month at no cost. For unlimited conversions and advanced features, see Pricing.
How many PDF files can I convert per day?
With the free plan, you can convert 10 PDFs per month. Our Pro plan offers unlimited conversions with priority processing.
What formats can I convert PDF into?
Convert PDF to Word (DOCX), Excel (XLSX), PowerPoint (PPTX), JPG, PNG (via JPG), and HTML → PDF. You can also create PDFs from these formats (e.g., Word to PDF, Excel to PDF, JPG to PDF).
Can I merge multiple PDFs?
Yes, you can combine files into a single PDF by first exporting your pages to images with PDF to JPG (for re-ordering) and then rebuilding with JPG to PDF. A dedicated merge tool will appear in the Tools page if enabled.
Do you support compressing large PDFs?
Yes. Use Compress PDF to reduce file size while maintaining good readability—ideal for email and uploads.
Is it safe to upload my documents?
Absolutely. Transfers are protected with SSL encryption. Files are automatically deleted after processing. Learn more in Security and Privacy Policy.
Do you keep a copy of my files?
No. We do not keep your files. They’re removed automatically after processing completes.
Can I use your tools on mobile devices?
Yes. The site is mobile-friendly on Android and iOS. For quick access, install our Android app: Love PDF Converter.
Do you have a desktop app?
Currently our tools run in the browser; a desktop app is planned. For offline viewing, use Adobe Reader.
How can I convert Word to PDF?
Open Word to PDF, upload DOC/DOCX, and download a print-perfect PDF.
Can I convert scanned PDFs to Word?
Yes. Use OCR: convert scans/images with JPG to Text (OCR), then paste/edit in Word and export back via Word to PDF.
Do you support batch PDF conversion?
Yes. You can upload multiple files where supported to convert together and save time.
What payment methods do you accept?
We accept common international methods (e.g., cards or gateways). See Pricing at checkout for available options in your region.
Do you offer a free trial for premium?
Yes. Try Pro with full access for a limited time. See plans & limits.
Can I split a large PDF into smaller files?
Yes. Export the target pages with PDF to JPG and rebuild subsets with JPG to PDF. A dedicated “Split PDF” tool will appear when available.
Can I protect my PDF with a password?
Yes. When the Protect tool is enabled it will appear on the Tools page. Meanwhile, you can save from Word/Acrobat with a password before uploading.
Can I remove a password from a PDF?
If you know the password, you can unlock your file locally and re-export. When our Unlock tool is live it will be listed on the Tools page.
How long does a conversion take?
Most conversions finish within seconds, depending on file size and server load.
Do I need to install any software?
No install required—everything runs in your browser. For viewing, use Adobe Reader.
Can I use your tools offline?
Our tools are cloud-based and require internet access.
Is the premium plan worth it?
For frequent users, Pro unlocks unlimited conversions, batch processing, higher limits, and priority support.
Do you support Mac and Windows?
Yes. Works in modern browsers on Windows, macOS, Linux, Android, and iOS.
Do you keep my payment details?
No. Payments are securely processed by trusted providers; we do not store card data.
Do you offer refunds?
If you’re unsatisfied, you may request a refund within 7 days of purchase. See Terms.
Can I edit a PDF after conversion?
Yes. Convert PDF to Word, make edits, then export back with Word to PDF.
Do you support images other than JPG?
Yes. Convert PNG/BMP/GIF to PDF by first saving as JPG and then using JPG to PDF.
Can I reorder pages in a PDF?
Export pages via PDF to JPG, reorder images, then rebuild with JPG to PDF.
What is PDF/A?
PDF/A is an ISO-standard for long-term archiving. Convert using PDF to PDF/A for compliance and preservation.
Do you support encrypted files?
Yes, if you provide the correct password. Then proceed with the desired conversion or compression.
How do I contact support?
Use our Contact Us form. Pro users receive priority support.
Will my files lose quality?
No. Our conversion engine aims to keep fonts, tables, and images crisp. For smallest size, try Compress PDF with the right quality level.