At LovePDF.me (“we”, “us”, “our”), your privacy is our top priority. This Privacy Policy explains
how we collect, use, and safeguard information when you use our website and PDF tools. By using LovePDF.me, you
agree to the practices described here. For cookie choices, see our
Cookies Policy.
Depending on your region (e.g., EEA/UK), our legal bases may include: performance of a contract (to provide
the tools you use), legitimate interests (security, service improvement), consent (non-essential cookies/
marketing), and legal obligation (record-keeping, fraud prevention).
3) Information We Collect
Account & Contact Data: Name, email, optional phone and billing details when you create an
account or purchase a subscription. Card data is processed by our payment partners; we do not store full card numbers.
Usage & Device Data: IP address, browser, device type, language, pages/tools used, timestamps,
and diagnostic logs to keep our services reliable and secure.
Uploaded Files: Documents you upload for conversion/processing. Files are processed securely and
automatically deleted after a short period once the task is complete.
Provide, maintain, and improve our PDF tools and website.
Process payments and manage subscriptions (via trusted payment processors).
Personalize features (e.g., language, recent tools) and improve user experience.
Send service messages, product updates, and—if you opt in—marketing emails (you can unsubscribe anytime).
Monitor performance, prevent fraud/abuse, and ensure account security.
Comply with legal obligations and enforce our Terms.
5) Analytics & Logs
We use aggregated metrics and diagnostic logs to understand feature usage, resolve errors, and keep the platform secure.
Where feasible, we minimize or anonymize data used for analytics and retain it for limited periods.
6) Cookies & Tracking
We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and (if enabled)
support advertising. Manage non-essential cookies anytime:
.
Learn more in our Cookies Policy.
7) Advertising & Google AdSense
We may display ads via Google AdSense. Google and partners may use cookies to show personalized or
non-personalized ads and measure performance. Control personalization at
Google Ads Settings
and learn more at
Google Ads Policy.
8) Data Sharing
We do not sell or rent your personal data. We share limited data only with:
Service providers (e.g., hosting, analytics, payments, support) under contracts that require confidentiality and security.
Authorities if required by law, legal process, or to protect rights, safety, and security.
9) Data Security
We implement administrative, technical, and organizational measures to protect data—including HTTPS/SSL during
transfer, access controls, and short-lived processing for files. No method of transmission or storage is 100% secure,
but we strive to safeguard your information.
Legal bases may include: performance of a contract (service delivery), legitimate interests
(security, service improvement), consent (non-essential cookies/marketing), and legal obligation.
You may lodge a complaint with your local supervisory authority in the EEA/UK.
CCPA/CPRA (California)
We do not “sell” or “share” personal information as defined under CPRA. You can request access or deletion
via Contact Us. To manage ad preferences, see our
Cookies Policy and the links in the Advertising section above.
12) International Data Transfers
Your data may be processed in countries outside your own. Where required, we rely on appropriate safeguards
(e.g., Standard Contractual Clauses) to protect personal data transferred internationally.
13) Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If you
believe a child provided personal data, please contact us and we will promptly delete it.
14) Third-Party Processors
We work with carefully selected providers for hosting, analytics, payments, email, and support. Each is bound by
contractual terms that require confidentiality, security, and processing only on our documented instructions.
15) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version.
Material changes will be highlighted on this page.